Confidentiality

Confidentiality is key to providing clients with a safe and private space, fostering trust and autonomy. Here’s a clear breakdown of how confidentiality works in counselling:

Client Privacy and Autonomy

Your privacy is protected to ensure you feel safe and supported throughout the counselling process. However, in rare situations, confidentiality may be limited to meet legal or safety requirements.

When Confidentiality May Be Breached

In certain circumstances, your counsellor may be legally required to share information:

If there is a risk of harm to you or others, your counsellor is obligated to report it by law (as a mandatory reporter).
In rare cases, a court may request access to counsellor documentation. If this happens, your counsellor will do their best to protect your personal information.

Secure Record Keeping

All client records, including notes from sessions, are kept confidential and stored securely. Depending on the practice, records are either:

Stored as hard copies in a locked cabinet, or
Managed through secure digital systems.

Your confidentiality is a priority, and every measure is taken to protect your privacy throughout the counselling process.